Privacy Policy
Effective Date: 03/1/2024
Thank you for choosing to be part of our community at Knots Creek (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, knotscreek.com, or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
Personal Data
When you sign up or use our services, we may collect personally identifiable information, such as:
- Contact Details: Name, phone number, email address.
- Account Information: Login credentials, one-time passcodes, and related account activity.
- Transactional Data: Information related to orders, payments, and account updates.
Non-Personal Data
We also collect non-personally identifiable information such as browser type, device information, and usage data through cookies and similar technologies. This helps us understand how visitors use our site and improve our services.
2. How We Use Your Information
We use the collected data for various purposes, including:
- Account Management: To verify account activity and manage user logins.
- Transactional Notifications: To send one-time passcodes, account update alerts, and transaction-related notifications.
- Service Improvement: To analyze usage trends and improve our website and services.
- Communication: To send you marketing or promotional communications, where permitted by law, and to provide customer support.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or sending transactional messages.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our users and others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access and Update: Request access to or correction of your personal information.
- Opt-Out: Opt-out of receiving marketing communications at any time.
- Data Portability: Request the transfer of your personal data to another service provider.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
By using our services, you agree to the collection and use of your information as described in this Privacy Policy.